Variation, Measurement & Data

From DIKW to DIKUW? Are We Missing Something Between Knowledge and Wisdom?

With a few projects on the go, I’ve been spending a lot of time thinking about data. Not unusual. Collect it. Analyse it. Plot it. Report it. Build dashboards around it. Present it in meetings. Yet I keep coming back to a phrase that escaped my mouth in conversation

Variation, Measurement & Data

Are you suffering with Special Cause Hallucinations?

A Quality Rebel reflection on variation, stories, and the discipline of understanding systems. We hear a lot these days about hallucinations from AI large language models. The warning is familiar: don’t blindly trust what the machine tells you. AI sometimes produces answers that sound convincing but are completely fabricated.